The Coca-Cola Roxy has some of the hottest concerts and special events around. But to make sure it’s fun for everyone, there are a few rules that you have to follow.

Make sure you read the rules below so you know what to expect. They will help you avoid any issues during your visit to the venue. Please note that some events may have slightly different rules and management reserves the right to modify their rules for each event.

If you have any questions, you can contact The Coca-Cola Roxy at (470) 351- 3866 Ext 38186  

Accessibility Policy

The Coca-Cola Roxy is committed to providing full ADA-approved accommodations to its guests. This includes a fully accessible venue and appropriate assistance for persons with limited mobility, as well as limited vision or hearing. It’s best to contact the venue as soon as possible to discuss how the Coca-Cola Roxy and staff can assist you.

If you have any other questions regarding accommodation needs, you can contact The Coca-Cola Roxy at (470) 351- 3866 Ext 38186  

Bag Policy

To reduce staff contact with guest belongings, the venue has implemented the following bag policy: They will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”). 

Event staff reserves the right to inspect bags before allowing entry.

Camera Policy

NO professional cameras (still or video); personal cameras acceptable. No Audio or Video recordings.

If a specific event has an exception, then it will be noted if you call the venue to ask.

COVID-19 Related Policy

ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.

Please contact the The Coca-Cola Roxy office at (470) 351- 3866 Ext 38186 for any questions relating to current COVID-19 related policy.

Lost and Found Policy

If you lose your items then please check with event staff before you leave to ask about any lost and found items. You may also contact the venue at (470) 351- 3866 Ext 38186.

Please be sure to give your complete contact information as well as a detailed description of your lost item(s).

Mask Policy

Events at The Coca-Cola Roxy may require that masks be worn unless you are eating or drinking. 

Please contact The Coca-Cola Roxy office at (470) 351- 3866 Ext 38186   for any questions relating to current COVID-19 related policy

Prohibited Items

The following items are not allowed in the venue.

  • Bags that don’t align with the bag policy
  • Bottles, Cans, Coolers & Liquid Containers
  • Food & Beverage (Including Alcohol)
  • Illegal Substances
  • Fireworks & Other Projectiles
  • Recording Devices, Video Equipment
  • Electronic Devices
  • Weapons of any Type (Including Pocket Knives & Firearms)
  • Large Chains & Studded Bracelets
  • Laser Pointers & Aerosol Cans
  • Noise-making devices (i.e. horns, whistles, air horns, cymbals, bugles, thunder sticks, etc.)
  • Large Banners, Signs, Sticks & Stickers
  • Two-Wheeled Motorized Devices
  • Other Items as Required by Event Promoters

These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.

The Coca-Cola Roxy reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry/Entry Policy

Generally, re-entry is not allowed.

Refund Policy

All sales are final. The Coca-Cola Roxy will only issue a refund when a headlining act cancels or postpones their performance.

Smoking Rules

Smoking is not allowed on the premises. Please contact the venue to ask about any available smoking areas outside of the venue.

Ticket Policy:
For ticket policies from our recommended ticket marketplace please check out the Coca-Cola Roxy Tickets page.